Baggage Systems Change Specialist

What you will be doing

We are looking for a Baggage Systems Change Specialist to join our ORAT Team, managing all operational baggage change activity in the context of the infrastructure development program at AKL, including Operational Change Management, Concept of Operations (CONOPS) development and Operational Readiness work streams.

Your key responsibilities are:

• Lead the change management roadmap, bringing together people, process and technology into a single change management workstream
• Undertake current state analysis of baggage operations to identify the change impacts and touch points in the context of the new Individual Carrier System (ICS)
• Lead development of the BHS Development Strategy and roadmap(s)
• Develop, define and document the future state Baggage CONOPS, ensuring that the scope of the CONOPS includes end to end baggage operations
• Define the ORAT strategy for the future state baggage operations, ensuring a robust approach to operational readiness is guaranteed and baggage ORAT activity aligns with Infrastructure program to meet the Domestic Jet Terminal (DJT) critical milestones
• Foster positive working relationships with other internal teams such as the Baggage and Terminal Operations Teams as well as with external stakeholders such as Airlines, Ground Handlers and Aviation Security

What you’ll bring to the role

At Auckland Airport, we are a busy hive of activity, and a lot of what we look for is how you would align with our AKL values All In | Tātou tatou – How we feel, Know How | Kōkiri Tahi – How we think and Let’s Go | Karawhiua – How we act.

To ensure your success in this role, you will need:

• Bachelor’s degree in a relevant engineering discipline, or equivalent combination of qualifications and experience
• 10-12 years’ experience in Operational Change Management or Equivalent in Operational Airport Baggage experience
• High aptitude for problem solving and adaptability within complex and dynamic environments
• Strong risk awareness, long term planning
• Highly developed communication and writing skills
• Systems thinking, including the ability to identify and understand the impact of diverse influences and factors, on a system and accurately forecast their consequences
• Intellectual curiosity, and a strong desire to learn as well as share knowledge widely.

About us

From the arrival of the Tainui Waka into the Manukau Harbour, Auckland Airport has always been a place of journeys. We stand proudly as the gateway to Aotearoa, welcoming travellers beginning their journeys, farewelling Kiwis to new destinations, connecting businesses and workers to new opportunities, and celebrating partners and investors who back us along the way. We have ambitions to be a global hub and a comprehensive development programme to deliver this vision.

With so many moving parts to keep the airport precinct running, it’s our collaboration and passion that keeps everything together. This is what our culture and heritage have been built on. When you work with us, you’ll share our ambition to be a great New Zealand business, and one that’s making a strong contribution to the wellbeing of our communities and economy.

E mahi ana mātou mō Aotearoa. We are working for New Zealand.

Auckland Airport is more than just a business. It’s a truly unique place with an important role to play in New Zealand’s recovery. Together we’re its custodians, knowing that the work we do has the power to create positive change for our customers, the community, the environment and for the prosperity of Aotearoa. We’re all about creating a sense of place where everyone can thrive, and one where others aspire to work. We’re a diverse and inclusive workplace and welcome people from all walks of life.

Whiria te tangata. Our values weave us together. They’re what we stand for, who we are and how we act.

Apply today

It’s our collaboration and passion that keep everything together. This is what our culture and heritage have been built on. When you work with us, you’ll share our ambition to be a great New Zealand business, and one that’s making a strong contribution to the wellbeing of our communities and economy.

If this role sounds like you, we’d love to hear from you. Click the "Apply" button now.

Applications close: 10th April 2025
Please note that applications will be reviewed continuously throughout the recruitment period, and appointments may be made before the official closing date of the advert.

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