Infrastructure Stakeholder Manager

Do you have experience working in large complex Infrastructure projects? Are you able to manage multiple stakeholders and build our reputation? AKL is transforming our gateway to the world, and we need a senior operator to help our stakeholders connect the dots.  

 About the Role:  

This new Stakeholder Manager role has been created to support one of our key infrastructure programmes. You will work closely with the Terminal Integration Team on the Integrated Check-in project which will transform a key aspect of AKL’s operations. As part of a newly set up stakeholder focused team, you will bring your best practice ideas to the table for supporting stakeholders through change.  

Supporting our Terminal Integration Team on the Integrated Check-in project, you will engage with stakeholders on the design and delivery of a highly complex programme of works that will provide an enhanced and expanded international check-in space accommodating both domestic and international check-in.  

 This role is responsible for setting the strategic vision for the programme of work and developing and executing communications strategies and plans and evaluation. The role is a mix of strategy and mucking in alongside project staff to ensure our many stakeholders experience as little disruption as possible. You will ensure all elements of stakeholder engagement are actively managed with purpose, improving the performance and outcomes on the project/programme through effective, proactive stakeholder engagement and communication and mitigating risks to AKL’s reputation.   

Key Challenges    

• Working in a complex infrastructure delivery environment translating multilayered information to effectively engage with the varied ecosystem of stakeholders.  
• Airport stakeholders are fatigued by changes resulting from the current programme, so efforts will be needed to keep stakeholders focused on what the enhanced infrastructure will provide and reassurance of the airport’s ongoing commitment to work constructively with them.  
• Enhance the AKL brand through the programme and proactive management of reputation risks. 

 What You’ll Do:  

• Develop stakeholder and communications strategies and plans for the overall programme and projects sitting within it, including developing key messaging in collaboration with the corporate communications team taking a holistic approach to the airport infrastructure programme.   
• Present to stakeholder groups on a regular basis.  
• Ensure we have the right channels in place to reach our key stakeholders and to understand and mitigate concerns. 
• Work closely with the programme team to ensure effective engagement with all stakeholders sharing the vision of the programme and its achievements and manage risks and issues to get the outcomes we're looking for.  
• Communications are deployed quickly and with confidence and consistently, alongside relevant corporate messaging.  
• Foster strong in person relationships with key programme stakeholders, resolving issues proactively.  
• Prepare high-quality material to support stakeholder engagement and communications including written and visual material.  
• Regularly present to key stakeholder groups. 

About You: (Skills required)  

• Proven experience (7+ years) in stakeholder management, communications and engagement, or related roles, preferably within infrastructure, transport, aviation or large-scale projects. 
• Experience at developing and implementing a strategic approach to stakeholder management. 
• Sound knowledge of communications and engagement tools, techniques and channels.  
• Strong stakeholder communications and relationship building skills including experience of managing a diverse mix of stakeholder interests.  
• Proven experience in the development and maintenance of relationships and networks.   
• Excellent leadership skills including the ability to lead and implement change in a positive way. 
• Strong writer, able to write for different audiences and come up with innovative ways to communicate with stakeholders. 
• Ability to think and act under pressure and often changing objectives.  
• Ability to present to groups.  

Why Join Us?  

Auckland Airport is more than a place of transit—it’s a place of connection. In this newly created role you will play a key role in managing key stakeholders on one of NZs largest Infrastructure projects.   

Ready to Take Off?  

Interested? We’d love to hear from you. Apply now and help us create a better, connected future at Auckland Airport.  

This advert closes on Tuesday 28th January at 5pm. Please note that applications will be reviewed continuously throughout the recruitment period, and appointments may be made before the official closing date of the advert.